I was wondering what book to read after Cryptonomicon and fell back into the easy, brainless comfort of another Jack Reacher novel by Lee Child. This time it was #16, The Affair. It stands out for being a prequel to all the others, written in the first person. Now that I’m done, I think my next book will be some kind of SF.
We have a baker across the street who does pricy (and good) pies, tarts, cakes, and various breads out of his little shop. And since we’re home 99% of the time now, I’ve been trying to buy more things from the neighborhood, hyperlocal spending and all that. The bakery especially, since they don’t sell on delivery services. That said, my mother is in the habit of making the 20-minute trip to buy their quiches (not to see me!) This week I started buying big slices of cake as after-dinner treats. No danger of the pandemic weight gain reversing soon.
Yesterday was polling day in the local elections, and we were given an afternoon window of about two hours to show up, line up, have our temperatures taken, IDs scanned, and our votes cast. There were bottlenecks in the morning, and stories of old people struggling to put on mandatory plastic gloves after having their hands sprayed with alcohol — how nobody in the Elections Department tested this and realized it would be impossible to do quickly, I don’t know. By noon, the gloves were optional. By the time we voted, the entire process was over in 60 seconds and we were headed home.
I caved and installed the first(!) public beta for iOS 14 on my primary phone, which I use for both work and personal purposes. I filed an Apple Music bug within the first 30 minutes, and noticed a few other issues like how the OS think it’s using 90GB of free space for “Other” temp files. According to Reddit, this is widespread but doesn’t actually mean my phone is full, so, okay. It’s surprisingly stable otherwise.
The way I organize my home screens has evolved over the years, particularly after folders were added, but it’s been simple: the first page is for apps I’m likely to need often, the second page is for all my camera and photo-editing apps, and the third is for games. The fourth is where junk goes. Now that there are large widgets vying for real estate (the Files widget can take up the room of 16 icons!), and an App Library where you’re meant to keep all but the most immediately needed icons, I’m having to rethink the whole approach and get comfortable with a totally different model. Of course, no one is forcing me to use widgets or change my ways, but I’ll take the opportunity to maintain some neuroplasticity.
A friend told me last year about services that let you gain interest on your cryptocurrency holdings, but they were small UK companies and I didn’t particularly feel like going through the trouble at the time. The premise is sensible though, if not free of risk. If you’re going to be holding currency in any form, you don’t want it stagnating and not earning interest of some sort. These companies will loan out your capital to others, and in return you get interest rates ranging from 4–8% per annum. Which is stunning compared to any traditional savings account, and makes one wonder how high the risk is. But if you’ve got money in crypto to begin with, what’s a little more risk? It seems this has now become a “mainstream” offering at several exchanges and so I’ve decided to give it a go with what little I have. Perhaps I’ll regret it.
I’m pinching an idea from Michael Camilleri’s blog: what he calls Weeknotes. I like how the bullet format keeps things simple while the weekly cadence provides a structure that will hopefully mean I update more.
There was some mild pain and inconvenience this week dealing with Apple over the phone for an iCloud Drive issue. My free space was 13GB less than what it was supposed to be. It’s sorted now and I wrote about it here, but little failures like this make it hard to rely on iCloud and move away from Dropbox and Google Drive.
I was reading a lot a couple of weeks ago when I was on vacation (at home). I think I finished 9 novels in three weeks, including 1Q84 which comes close to about a thousand pages. Then I went back to work and simultaneously started on the massive Cryptonomicon, the combined effect of which has put the brakes on my Goodreads progress. Maybe because the last few things I read were mindless Jack Reacher novels, this one was an exhilarating change of pace. I’m still astonished a mere human being sat down and created something this wild, violent, complex, and also funny. I finally finished it this weekend and can’t imagine what to follow it with.
I’ve written too much about HEY already, but you know you’re all-in on a new email address when you change your main daily logins and usernames over to it. That’s now been done.
On the subject of email, my mom was cleaning up around the house and found some I’d sent her 20 years ago. How? She’d printed them out and kept them in a folder! She gets the last laugh, though. Not only did I forget even owning that old email address, I think all that pre-Gmail history is just gone; I don’t have any record of mails sent or received. If I had to guess, I used a hosted POP/IMAP server and a local mail client (maybe Eudora? Thunderbird?), so it was first lost during the move to Gmail — I don’t believe importing from elsewhere was supported, and I guess I’m fragmenting my email history again now by moving to HEY — and then totally lost during a PC transition. How do we still not have a universal personal data vault solution?
Unsplash gets photographers to give their work away for exposure — a deal that never goes out of style in the creative industry. But so many have volunteered to do it that the site is now a very useful resource for people looking for free images. I often use it when I need photography for presentations, and I‘m familiar enough with some of the best photos to recognize them popping up in other people’s decks.
Since I haven’t sold any of my photos for money in quite awhile, and the idea of seeing otherwise unused photos appear someday in someone else’s deck seemed like fun, I’ve now become part of the problem. I trickled four photos in over six days, and they’ve already been viewed 3,000 times. I suppose I’ll keep going.
I switched mobile providers after a year and a half with Circles. I’m still amazed at how easy it is now, and how bad things were before. You just sign up online and someone shows up at your door the next day with a SIM card! Your number is automatically ported the day after! Used to be you had to go to a store and sign many papers and wait a week, and occasionally even call your old telco to break up with them. Not to mention contracts are out of fashion. Progress. Since working from home, I’ve barely used any mobile data since there’s WiFi. I’m sure it’s one reason why I was able to find a more generous deal on the market. They’re probably happy to hand out massive data allowances now that most people aren’t going to use them.
On Friday night we went to hang out with a friend who lives down the street, and her kids stayed up with us as an excuse to play more Animal Crossing Pocket Camp and Minecraft. It was nice to see them tapping around proficiently and being engrossed in designing worlds. Even at the age of six! Lego has its limits, and we couldn’t work with dream material in such a direct way when we were kids.
Season 2 of Hanna is out on Amazon Prime Video. Seems like this time it’s not just one coming of age story, it’s a genetically modified school of them. I saw the first two episodes last night and the fight scenes were so clumsy, it broke the elite assassins world-building for me.
It was the Chinese Dragon Boat Festival recently, but I prefer its other name, the Dumpling Festival, because come on, that’s really the part we all care about. I’ve always known these pyramid-shaped rice clumps as Bak Zhang/Chang, but I guess they’re also known as Zong Zi. They look awful but are mad good, and I can’t think of a taste reference point in the world so you’ll just have to try and get some. I spent nearly an hour on Tuesday trying to find a good delivery option while salivating wildly, and eventually managed to catch the Kim Choo Kueh Chang company’s online store in a good mood (if it’s down, try, try again).
I looked for a good chart to help explain Bak Chang, but you’ll have to make do with this low-res copy someone sent me. I couldn’t even find it on on Tidbits Mag’s own website.
It was with some dismay that I read Apple Arcade is looking to change up their curatorial strategy, and cancelled some games in the process. Hopefully the affected developers will be able to fund and continue their projects via Kickstarter or something.
What made the service so refreshing at the start was its dedication to art and quality, stickiness and engagement metrics be damned. You paid a subscription fee, and got access to a peaceful library of games that didn’t try to milk wallet-attached endorphins out of your brain. We got delightful little experiences like Assemble with Care and WHAT THE GOLF?, and I stuck around on the promise that we’d get a steady stream of those. Well, it seems that train has stopped because somebody upstairs wants more addictive games that will keep people subscribed past the free trial.
One example of what Apple wants, according to Bloomberg, is Grindstone. I personally love it; a fun pick-up-and-play puzzler, and an evergreen game you could easily be playing years from now. But not every game needs to be a Grindstone, and there’s only room for one or two Grindstones in my life at any time. These are games you use to soak up free time, go-to icons for when a moment appears while in line for something, or on the bus. There are plenty of them already on the App Store, so Apple Arcade should supply a breadth of other experiences.
I see the potential of Apple Arcade as analogous to the Apple TV+ strategy : quality over quantity, unique visions only. A change of course so soon comes across as a lack of courage. It’s a long game, so to speak. If people aren’t staying past the trial, maybe they’re not reaching enough of the right people who’ll be their early adopters. Even Airpods didn’t take off immediately.
Normally when a new service comes out, early adopters help keep it going till it gets really good. With something like Apple Arcade, you can wait and see; no rush. With identity-related things like HEY email, names are scarce/unique. More time pressure on users and devs both.
About 7 years ago, I wrote a post about how the ebook library management app Calibre can contribute to problems with Amazon Kindle e-readers: it basically screws their battery life. I detailed a workaround for it, and to this day, I still get visits to that page, so neither Calibre nor Amazon must have gotten around to fixing it.
At one point, I had a large orange chunk on the bar above dedicated to “Documents” that weren’t actually there.
I now have a suspicion that Calibre also causes problems with iCloud Drive, so I’m leaving this here for anyone it might affect. Some scenarios for the search engines below:
If you store your Calibre Library folder on iCloud Drive, and have noticed that your remaining space does not reflect the storage you’re using, this is for you.
If you have deleted files on iCloud Drive but find that the free space reported by iCloud.com or your device does not immediately update to reflect the deletion, or…
If you have removed everything on iCloud Drive but still find space allocated to “Documents” in the “Manage Storage” section of iCloud settings on your iPhone/iPad — in other words, if you expect to have free space, and have done everything including a check of the “Recently Deleted” area and emptied your Recycle Bin, but the amount of free space is still inaccurate, I know that feeling.
This seems to happen to a lot of people, perhaps for other reasons, but it happens. Skip ahead to “Is it you, Calibre?” if you just want my conclusion.
So here’s my experience. A couple of years ago, I had this issue, and had to call Apple Support. It took several calls to resolve, because they wanted me to sign out of iCloud on every device (not an insignificant hassle with multiple devices), and when that established that the issue was on their servers, it had to be escalated to Engineering, and the eventual fix was they wiped everything on my Drive and reset it. I had to backup all my files locally (requires a Mac!) first. I believe I still suffered some data loss.
After that, it was all good, but my confidence in iCloud Drive was shaken, and I didn’t want to use it as storage for anything important. Every year since then, they’ve made enhancements to iCloud Drive, and to the Files.app on iOS, which has made me slowly more willing to embrace it again as a cloud file system worthy of My Stuff.
And then this happened again. 13GB of space just wouldn’t come back after I’d deleted files. The files were gone, the space was not reclaimed. After putting it off for two weeks, I got on the phone with Apple again, and two calls later, they managed to “repair” my Drive using some standard tools they have (Engineering was not involved this time). So, a slightly better experience than before.
Is it you, Calibre?
I’ll say upfront that this is a hunch. I don’t have the strength anymore to experiment on my iCloud account and conclusively prove anything.
Both times this happened to my iCloud Drive, I was using it quite “normally”. Nothing fancy, except that my Calibre Library folder was on it, and I knew that the Calibre app was actively updating files on it whenever I added/removed ebooks. This last time, the problem appeared after I’d deleted a ton of files THROUGH Calibre, and as best I can recall, a similar situation took place years ago.
With the Amazon Kindle problem, there’s something about the way that Calibre writes files to the Kindle’s drive that causes it. In other words, Calibre (which is a sluggish cross-platform app that behaves in a very non-Maclike way) may have some non-standard ways of interacting with the OS and filesystem. I think the way that it writes/deletes files isn’t the same as if you manually dragged files around yourself via the Finder. It might be through some low-level UNIX operations, but this is where I’m out of my depth.
So it’s not a stretch to imagine that when you delete ebooks in Calibre, it deletes them from your drive in a way that may cause issues. Deletes them in a way that is invisible to iCloud, so it doesn’t know that the files are gone and it should give you the space back. On a local drive? It works fine, and that’s how it’s used by millions anyway. But on a weird aliased virtual cloud drive that Apple hacked together inside a folder called “Mobile Documents”? Maybe not fine!
Here’s what I’d suggest trying if you have this problem: move your Calibre Library off iCloud Drive. I’ve put mine on Dropbox and it seems fine. Do NOT put it on Google Drive. Call Apple, and have them repair or reset your drive. Some luck is required here, but they’re your only hope. Once you get your missing space back, don’t use Calibre with it again.
I’ll be here with crossed fingers too, waiting to see if this happens again.
After thinkingaloud about HEY email over the past 10 days, and trying out Fastmail + Spark as an alternative, I’ve come to my conclusion: I’m going with HEY. The AMA they did helped dispel a lot of my concerns, and I’m looking forward to seeing how it develops.
The debut of HEY email has been an interesting case study in launching a new service, in part because it took place on social media — a two-way street that led to them getting public feedback that’s already led to significant changes. As others have done in recent years, the launch was a staggered rollout with invite codes and a waitlist, and the resulting members-only feel and scarcity drove tens of thousands more to join the waitlist. Some say this is intentional marketing, but it’s also legitimately done to manage the experience when someone isn’t sure how much interest there will be.
I took notes on my hands-on experience in a previous post, and have spent a week now getting to grips with it, trying to picture it as my primary email service for the foreseeable future. The commitment isn’t just a new email address to inform people about; it’s also paying a perpetual premium service fee. After 16 years of “free” Gmail, that’s a big decision. Yes, you’re free to leave any time and they’ll forward all emails sent to you anywhere else you’d like, but I wouldn’t use a @hey.com address if I wasn’t actually using HEY.
Everybody’s got opinions
But before the details of my decision (like, who cares, right?), I wanted to comment on the fascinating public launch of HEY that we’ve been spectators to, and how its creators have had to walk back some of their design decisions after product met reality.
Reminds me of Basecamp, when I tried moving my company to it. Too many small things that didn’t work right for me, and a developer who’s so into their opinions, you’re not sure they’ll have ever address yours.
As my friend YJ says above, Basecamp and HEY are heavily opinionated products by opinionated people; it’s what allows them to take a well-established thing like email, with its standard organizing paradigms of Inbox, Outbox, Sent, Spam, and Trash folders, and try something new. It’s only meant to satisfy a certain type of user with certain needs and preferences.
It’s not easy building something out of new ideas, at huge scale, and making sure it’s robust enough to carry the personal and business correspondence of paying customers who’ll depend on it for time-sensitive messages. By Basecamp’s account, they’ve been working quietly on HEY for two years before this month’s semi-public launch. I think they deserve a tremendous amount of credit both for attempting it and for how stable it has been.
When we design services, we know we won’t catch everything or get it right the first time. It’s about having priorities and principles, and optimizing against them every step of the way. If you’ve defined and studied your target audience, and care about pleasing them to the exception of everyone else, then you can make decisions based on their needs. If you put in the work to develop a core experience that will set your business apart, then that becomes the thing you protect even if Apple or anyone else tries to make you change it. Some companies famously put speed over certainty, and while it dazzled a lot of CIOs and inspired them to try and do the same, its pitfalls are now well known.
We don’t know what HEY’s development process looked like, or what they prioritized, and so we can only guess from what they actually shipped and what they’ve done since. Upon contact with the wider marketplace, some of those opinionated ideas are now being challenged as problematic or discriminatory. Could more user research and testing have caught them before launch? Probably. Was catching them before launch a priority for the team, or did they intend to test them in public and fix unintended consequences as they were discovered? To their credit again, they’ve fixed a lot of things very fast in the past week. From adding disposable functionality suggested by Apple to dumping fully built, non-trivial features… their responsiveness has been impressive.
Things that came broken
Let’s look at a couple of Twitter exchanges and changes I’ve spotted. On my first day with HEY, I noticed an unusual option in the “More” menu on every email thread. It was a button labeled something like “Generate Public Link”. This actually published the entire email conversation thread to a public webpage, allowing any third party to read and follow the exchange. I used it to help share a problem I was seeing with their support team, which is a nice way of enabling them to help customers without giving full access to all mail. And while you could always share private emails to a third party with copy/paste, screenshots, PDFs, etc. there was something unsettling about this. None of the other people would receive any notification that they were being “listened in on”, and anyone with the link would be able to see not just all previous emails, but any new ones added to the thread for as long as it was publicly shared.
You could be in a conversation with 20 people and not know if any one of them had generated a link and leaked it. When I explained this in a group chat, there was some disbelief. One person called it a “built-in whistleblower feature”. After others complained on Twitter about the potential for abuse, this feature was completely removed.
We've pulled the public links feature from HEY. After Kylie and others called out the problems around consent, I first dug in, thinking that's how forwards work, but that's a technical framing. And HEY is here to IMPROVE email, not repeat its past mistakes ✌️❤️ https://t.co/gfcmOo451g
A couple of developments in the photography world caught my eye this week.
Olympus is apparently giving up on their camera business and looking to sell it off, which is not entirely unexpected, but still staggering news. Perhaps it’ll find new owners willing to make their products authentically, or at least have their IP absorbed into another Japanese camera maker’s portfolio. The worst outcome would be for it to go to a licensing outfit that will churn out unrelated nostalgia merchandise or even more mediocre cameras than they’ve put out themselves lately. I can’t help but fear Ricoh-Pentax will be next.
Update: It seems one Japan Industrial Partners will buy Olympus over, like they did Sony’s VAIO business at one point, and “continue to offer high-quality, highly reliable products; and also continue to provide supports to the imaging solution products that have been distributed by Olympus.”
Sigma is adding an L-mount to three existing APS-C lenses, giving users of Leica’s CL/TL series cameras three pretty easy purchase decisions to make. These are fast prime lenses (f1.4) equivalent to 24mm, 45mm, and 84mm lengths. They’re compact, significantly lighter than their German counterparts, plus support autofocus and in-body IBIS (which no Leica APS-C camera even has yet). As the Macfilos blog notes, you can buy all three lenses for less than the price of a single 23mm f2 Summicron. I’ve been wanting the 35mm f1.4 Summilux for awhile but haven’t been able to square the bulk with the price. This Sigma model looks close enough to be a no-brainer.
sangsara.net 